Controlled tool access
- → Agents only access approved tools and data sources.
- → Each connector is scoped to the workflow.
- → High-risk actions require explicit human approval.
Human-in-the-loop governance
- → Approval gates for emails, external messages, financial actions, data exports and irreversible operations.
- → Escalation to human teams for uncertainty, conflict or sensitive decisions.
Auditability and monitoring
- → Logs for prompts, retrieved sources, tool calls, outcomes and errors.
- → Monitoring of latency, cost, failure rate, escalation rate and user feedback.
Data protection
- → GDPR-aware architecture.
- → Access controls and least-privilege design.
- → Region-controlled infrastructure where required.
- → Data minimisation and retention review.
Deployment options
- → Cloud deployment
- → EU-hosted deployment
- → Private server deployment
- → Hybrid deployment
- → Client-controlled model and infrastructure options
What we do not do
- → We do not give agents unrestricted access to business systems.
- → We do not remove human approval from high-risk workflows without explicit client agreement.
- → We do not use client data to train shared models.
- → We do not present AI outputs as guaranteed facts without grounding, review or confidence checks.